At 111bit, we believe gambling should always be a form of entertainment — never a source of stress, debt, or harm. This page explains the tools, resources, and limits available to every player on the 111bit platform, so you can always stay in control.
Six pillars that define how 111bit protects every player and promotes safe, enjoyable gambling at all times.
111bit requires every player to be at least 18 years of age. Age verification is conducted during registration and as part of our KYC process. Any account found to belong to a person under 18 is closed immediately, all funds are returned, and the case is escalated in accordance with applicable law. We take underage gambling seriously — there are no exceptions.
If you feel that gambling is getting out of hand, 111bit's self-exclusion tool lets you completely block access to your account for a defined period — from 30 days up to a permanent lifetime exclusion. During a self-exclusion period, you will not be able to log in, deposit, or place bets. Promotional communications are also suspended. To activate self-exclusion, contact our support team directly.
111bit allows players to set daily, weekly, or monthly deposit limits on their account. Once a limit is in place, the platform will not allow any deposit that exceeds it during the chosen period. Lowering a deposit limit takes effect immediately. Increasing a limit is subject to a 7-day cooling-off period to prevent impulsive decisions made under financial pressure or emotional distress.
Losing track of time is one of the most common triggers for problem gambling. 111bit's session time-out feature lets you set a maximum session duration after which your account is automatically logged out. You can configure time-outs from as little as 30 minutes up to 8 hours per session. A session summary is displayed at log-out showing how long you played and how much was wagered.
In addition to deposit limits, 111bit players can set a maximum loss threshold per day, week, or month. Once the loss limit is reached, the platform prevents further betting activity until the limit period resets. This tool is especially useful for players who want to enjoy the 111bit experience without risking more than they can comfortably afford to lose.
111bit's customer support team is trained to handle responsible gaming concerns with empathy, discretion, and urgency. Whether you need help activating a self-exclusion, understanding your options, or simply want to talk to someone about your gambling habits, our team is reachable around the clock via email and WhatsApp — all contact details are listed as plain text at the bottom of this page.
Answer these questions honestly to gain a clearer picture of your gambling behaviour. This is not a diagnostic tool — it is a starting point for reflection. If you answer " Yes" to three or more of the following questions, we strongly encourage you to contact the 111bit support team or seek guidance from a professional counselling service.
Step-by-step guidance on how to activate each responsible gaming tool available to 111bit players.
Deposit limits help you control the maximum amount of money you can add to your 111bit account over a chosen time period. To set a deposit limit:
A session time-out automatically ends your gambling session after a set duration, helping prevent extended play sessions that can lead to impulsive decisions. Available session durations are 30 minutes, 1 hour, 2 hours, 4 hours, and 8 hours. To configure your session time-out:
Self-exclusion is the most powerful responsible gaming tool available on 111bit. Once activated, your account is completely blocked for the chosen period and no exceptions or early reversals are permitted during an active exclusion. Available self-exclusion periods are 30 days, 90 days, 180 days, 1 year, and permanent (lifetime). To activate self-exclusion:
A loss limit caps the total amount you can lose within a defined period, regardless of how many deposits you make. Once your net losses reach the configured threshold, further betting is blocked until the period resets. To set a loss limit:
A cooling-off break is a shorter, temporary pause on your account — shorter than a full self-exclusion but more immediate than relying on personal willpower alone. Cooling-off periods available are 24 hours, 48 hours, 72 hours, and 7 days. During a cooling-off break your account is suspended and you cannot log in, deposit, or place bets. To request a cooling-off break, contact the 111bit support team or use the self-service option in your account's Responsible Gaming settings panel.
Following these simple principles will help you keep gambling enjoyable and within healthy boundaries.
All contact details below are provided as plain text only. None of the addresses or numbers below are clickable links.
| Channel | Contact Details | Availability | Best Used For |
|---|---|---|---|
| [email protected] | 24 hours a day, 7 days a week | Self-exclusion requests, formal complaints, data queries, detailed written requests | |
| +880 1700 111 888 | 24 hours a day, 7 days a week | Urgent account suspension requests, immediate cooling-off breaks, real-time support | |
| Live Chat | Available within your 111bit account dashboard | 24 hours a day, 7 days a week | Quick queries, account limit adjustments, general responsible gaming guidance |
When you play within your limits, gambling stays fun. Explore our games, check our FAQ, or log in to manage your responsible gaming settings today.
18+ Play responsibly. Gambling can be addictive. If gambling is causing you harm, contact [email protected] immediately.